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Introducing the brand new Kajabi Help Center

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Aug 25, 2020
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Kajabi Hero Live
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Get free expert insights and tips to grow your knowledge business sent right to your inbox.

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One central hub, where help is one click away.

Looking for help? Have a burning question?

You're in luck: our Kajabi Help Center just got a full refresh. 

We've updated and streamlined it to fit our core product philosophy — everything you need in one place. 

Here are a few key highlights:

  • Relevant content categorized to fit the stage you're at in your business
  • Integrated with Kajabi University, Solutions Training Webinars, and more
  • Easy-to-find recommendations for available resources
  • Crowdsource answers to your questions with our community help feature

For those of you who want to know more, let's explore what's new!

Our entire library of resources, centralized and connected

It's no secret that Kajabi has plenty of resources to help get you moving whenever you're stuck — Kajabi University, Solutions Training webinars, and many more.

But now they're all connected inside the new Help Center, making it a one-stop-shop for any Kajabi resource. 

Let's say you're reading a help article about email marketing. With this refresh, you'll see an easy-to-find recommendation for other related material (such as a Kajabi University training video, etc.) on the same topic so that you can take a deeper dive if you so desire. 

You'll also see popular questions and trending topics called out, so you'll know immediately if other users have already identified an answer to your question. 

Quickly find the right help for where you're at

With the newly remapped categories inside the Help Center, you're able to jump straight to the most relevant content for the stage you're at in your business.

Whether you're creating a new product, getting ready for a launch, or ready to scale your business to new heights — you can select the section that best fits your current goal:


Once you log in to the new experience with your Kajabi account, you can also submit questions directly or live chat with a support agent. You are also able to check in on your existing and historical inquiries, all through one central hub.

Crowdsource your way to answers

When you have a question, chances are you aren't the only one.

That's why the new Kajabi Help center lets you leverage the Kajabi community's power in a brand new way. 

Our community help feature allows you to crowdsource the experiences of seasoned Kajabi veterans, see previous user questions, and even upvote the questions that are most important to you.

So in addition to a place for quick answers to common questions, this refresh makes the Help Center a place you can find advice from seasoned users about strategy and best practices (especially those who might have experience in your specific niche). 

And best of all? Instead of sinking to the bottom of a Facebook group, the most useful questions/answers will be easily visible for other users to see and benefit from. 

So what are you waiting for? Dive into the new Help Center. 

Even if you don't have a question right now, it's worth it to hop in and see what's new. 

Who knows? You might find the help you didn't know you needed.

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