Overview
Our first cycle back
Development cycles are back at Kajabi. Seaside was our first, named for the town that Kajabi partner Lane Sebring calls home.
Seaside brought 22 improvements across four threads: smarter automations, better ways to sell, a smoother way to deliver your content, and a cleaner back office — plus the launch of Cofounder, a new AI business partner. Here's everything, grouped the way it shipped, including two features that were still dialing up as the cycle closed.
Build smarter automations
Improved Automation Wait Nodes
Trigger messages and actions at the right moment by date, day, or time—not just "X days later."
Schedule communications around real-world timing like business hours, specific dates, or optimal engagement windows. Send messages when they'll actually be read, not just when a timer expires.
Smarter Automation Branching & Flows
Build real segmentation flows, and manage your entire customer journey with different triggers powering their own paths — in one automation instead of duct-taping five together.
More powerful personalization, cleaner logic, fewer workarounds. Create complex customer journeys without the chaos of managing multiple separate automations.
Offer Pricing Option Automations
Trigger specific automation actions based on which pricing option a customer selects at checkout.
Create personalized follow-up experiences based on whether someone chose monthly, annual, or payment plan options. Tailor your onboarding, content delivery, and communication to match their commitment level.
Comment-to-DM Functionality
Trigger a reply when a word or phrase is used on any Facebook or Instagram post. Turn social media engagement into private conversations that build deeper relationships.
Catch important keywords and phrases on your social posts and automatically move those conversations into direct messages where you can provide personalized guidance. Perfect for turning casual engagement into real client relationships.
Cancellation Reason Tracking
Track why members cancel. Not so you can guilt them into staying, but so you can build something better for the next person.
Turn cancellations into insight. Understand what's not working so you can improve your offers, content, or positioning. Data-driven decisions beat guesswork every time.
Winback Automations
Re-engage cancelled members with campaigns designed to bring them back. Some of your best customers are people who left and came back.
Give people a reason to return. Life gets busy. Priorities shift. Winback campaigns meet former members where they are now and remind them why your expertise matters. Second chances work both ways.
Sell better
Revamped Upsells
Build fully customizable, branded upsell pages that you can reuse across multiple offers.
Turn one-time buyers into higher-value customers with offers presented at the moment when trust and momentum are highest. Increasing average order value just got easier.
Cart Post-Purchase Settings
Customize the post-purchase experience to match your brand and guide customers to their next step. Control redirects, messaging, and the immediate next action after someone buys.
Affiliate Challenges
Incentivize affiliate engagement and sales with structured challenge programs.
Reward top performers, create competition, and drive partner growth with gamified incentive structures. Turn your affiliate program into an engine for motivated, consistent promotion.
Deliver better
Global Brand Settings
Set your brand colors, fonts, and styling once and watch it flow consistently across your entire Kajabi presence including your site, emails, checkout pages, and member areas.
No more updating the same brand elements in multiple places. Make one change and it updates everywhere, saving you time and ensuring your brand always looks cohesive and professional. In a world where trust is the differentiator, consistent branding reinforces your credibility at every touchpoint.
Course Drip by Specific Date
Release content on real calendar dates so everyone in your cohort progresses together.
No more weekly manual publishing or relative timelines. Set real calendar dates and everyone moves through your content together, making live calls and group discussions easier to coordinate.
Community Improvements
Instant community badges — Recognize members in real time with on-the-spot badges that reinforce progress, status, and momentum. Visit any member's profile and manually award a badge to celebrate contributions, milestones, or achievements.
Audio files in posts — Share audio content directly in community posts. Audio files now play inline—no more popup windows or disrupted browsing experiences.
Calendar views for events — View your scheduled community events in monthly, weekly, or daily calendar formats instead of just a list view.
Build stronger member engagement by recognizing contributions as they happen. Share voice notes and audio lessons seamlessly. Manage live events and scheduled programming more effectively with visual planning tools.
Manage better
Gift Offer Delivery Management
Reschedule or cancel pending gift offer deliveries on behalf of your customers. When someone purchases a gift offer, you now have full control to adjust the delivery timing or cancel the delivery if plans change.
Handle last-minute changes without complicated workarounds. Perfect for managing holiday gift timing, corporate bulk purchases, or any situation where customers need flexibility after purchase.
Where to find it: Manage gift deliveries from the Sales > Orders section in your dashboard, or directly from the customer's contact record.
Receipt Improvements
Bulk download receipts, send PDFs with receipts, edit receipt number sequences, and choose not to send receipts for free purchases.
Better record-keeping for you and your members with professional, numbered receipts. Bulk downloading saves time during tax season or audits. Skipping receipts for free offers creates a cleaner experience for trial sign-ups and promotional access.
Multi-Line Item Invoicing
Allow multiple offers to be added to a single invoice, creating more detailed, professional invoices.
Send comprehensive invoices that bundle multiple products or services together. Perfect for agency work, consulting packages, or any situation where clients purchase multiple offers at once. Professional invoicing builds trust and makes accounting easier for both you and your clients.
Customer Billing Page Redesign
Redesigned so people with multiple cards and subscriptions can actually understand what they're paying for. Clearer billing means fewer support questions.
Less confusion, fewer billing support tickets, better member experience. When people understand their subscriptions clearly, they're more likely to maintain them and less likely to cancel out of confusion.
Where to find it: Your members see this automatically in their account billing section.
Transaction and Payout API Updates
Adds additional tax, fee, and settlement information into Transactions API and introduces new Payouts API.
If you're building custom integrations or need advanced transaction tracking, the API now provides more detailed financial data and better control over payout workflows. Enhanced visibility into fees, taxes, and settlements makes reconciliation and reporting more accurate.
Download 1099 from Dashboard
US Heroes using Kajabi Payments can now download their 1099 tax forms directly from the Kajabi Dashboard.
Tax season just got easier. Access your 1099 forms instantly without waiting for mail or making support requests. Stay compliant and keep your financial records organized in one place.
The big reveal
Meet Cofounder
Your AI business partner that helps you know what to build next and actually make progress.
Not a chatbot. Not a content generator. A partner that interviews you, understands your expertise, and guides you through building a real business on Kajabi. Cofounder knows your products, your audience, your goals. It gets smarter the more you use it. And it's always available when you need strategic direction.
Finally know what to build. Price with confidence. Market what you mean. You bring the expertise. Cofounder brings the plan.